A Few Words
About Me
How I work
My Approach: Practical, Scalable, No-Fluff Solutions
Every Salesforce org is unique, but messy processes, outdated flows, and overwhelmed admins are universal problems. I focus on simplifying what’s already there, enhancing what’s working, and replacing what’s not.
I work collaboratively with clients — no cookie-cutter templates, no overcomplicated solutions. Just proven systems designed around your goals, users, and growth stage.
Who I Help
Who I Typically Work With
Salesforce admins looking to clean up flows and boost efficiency
RevOps and sales leaders who need better reporting and automation
Startups and small teams ready to scale with better CRM structure
Consultants needing behind-the-scenes automation support
Nonprofits and lean teams running on limited resources
Whether you’re hands-on in Salesforce or just need it to “work better,” I can help you get there.
Background
Your Salesforce Admin & Automation Partner
I’m Justin Pena, a Salesforce Consultant with a deep focus on building smarter workflows, cleaner CRM structures, and automation that actually works.
Over the past 7+ years, I’ve helped teams across industries simplify complex Salesforce orgs, eliminate redundant processes, and unlock the full potential of automation. From Flow architecture to real-time dashboards, I specialize in solutions that reduce admin overload and improve system adoption.
My work spans:
Flow optimization & automation strategy
CRM data migration and cleanup
Custom reports and dashboards
AI-enhanced productivity (ChatGPT, Copilot)
Org audits, user training, and governance setup
Whether you’re a solo admin or leading a growing ops team, I bring a mix of technical experience and strategic insight — always focused on practical, scalable results.

TOOLS & PLATFORMS
Tools I Use Daily to Deliver Results
From point-and-click automation to advanced integrations, I build with the tools that matter most to Salesforce admins and ops teams.
Salesforce Ecosystem
- Salesforce Lightning Experience
- Salesforce Flow
- Process Builder (Legacy Cleanup)
- Reports & Dashboards
- Validation Rules & Permissions
- Custom Objects & Record Types
Automation & Integration
- Boomi
- Workato
- Zapier
- Platform Events
- Scheduled Flows
- Subflows & Fault Paths
Productivity & AI
- ChatGPT
- GitHub Copilot
- Salesforce Copilot
- Notion / Google Workspace
- Prompt Engineering
Data Tools
- Data Loader / Dataloader.io
- Import Wizard
- SOQL
- Field Trip / Field Analyzer
- ORGanizer Chrome Extension

Certifications







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